Fishbone Problem Solving Technique

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Based on experience and study, you can identify, thoroughly analyze, and maintain the methodology and the related problem domains.

In the example given later in this article, we use brainstorming as the problem solving methodology.

The purpose of the Fishbone diagram is not to find solutions to Notes/Domino-related problems, but to determine the root cause--module, design element, or application--of a problem.

The article is intended for experienced Notes application developers and Domino administrators with little or no knowledge of the Fishbone diagram.

The diagram focuses on the causes rather than the effect.

Because there may be a number of causes for a particular problem, this technique helps us to identify the root cause of the problem in a structured and uncomplicated manner.The Fishbone diagram helps us to arrive at the root cause of a problem through brainstorming.You may find it helpful to use the Fishbone diagram in the following cases: Of course, the Fishbone diagram isn't applicable to every situation.Here are a just a few cases in which you should not use the Fishbone diagram because the diagrams either are not relevant or do not produce the expected results: Most of you have experience in supporting and administering Domino.You have probably solved problems ranging from the simple to the complex that take anywhere from a few minutes to hours or even days to resolve.It also helps us to work on each cause prior to finding the root cause.This technique is very much applicable to the software industry and to Notes and Domino.This can lead to increased time taken to find the root cause of the problem.Using the Fishbone diagram, you can approach the same problem in a more systematic and uncomplicated manner.After listing the possible causes for a problem, you and your team analyze each one carefully, giving due importance to statements made by each team member during the brainstorming session, accepting or ruling out certain causes, and eventually arriving at the root cause of the problem.In general, Fishbone diagrams give you increased understanding of complex problems by visual means of analyses.


Comments Fishbone Problem Solving Technique

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