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In order to be competitive at the workplace, a team needs to interact frequently and openly.Team members must communicate with each other irrespective of the distance between themselves since there is advancement in technology and therefore this does not matter.
According to Eunson (2008) people who lack communication skills in the organization should be trained to deal with different situation that involve communicating effectively.
In response to Eunson (2008), this essay aims to prove why interpersonal communication is an important skill to have and how organisation can train employees and managers to use these skills within the workplace.
For instance the work mates may communicate amongst themselves during the working hours.
Occasionally, communication at the workplace will depend with the entire surrounding and in case it is a noisy factory the employees are compelled to use nonverbal mode of communication such as gestures, facial expression or use of signals.
This is a perfect example to demonstrate how important interpersonal communication is because it shows how the complex behavior of the executives led to poor communication with the outside world.
Communication is vital in all departments of an organization.The focus of the paper is based on interpersonal communication at the workplace principle.Interpersonal communication is defined as the sending and receiving information between two or more people and the understanding of it through use of symbols or language.Interpersonal relationship is seen as the way a person communicates with another individual (Yoder, Hugenberg & Wallace, 1996).There are several types of interpersonal communication and includes public speaking, small-group or dyadic forms of communication.Studies that have been carried out show that when there is good communication in an organization, there is increase in productivity and also better progress in individual work.This sounds quite true because good communication improves relationship of the manager and the workers which will boost their morale towards work.An organization may also depend on information being properly encoded or decoded so that the staff can easily understand the message that is intended to be passed out.In Enron there is an argument that “Enron executives invested an incredible amount of time and energy, and literally spent millions of dollars on accountants and lawyers, in order to make their activities so complex they were not likely to be discovered, much less understood or prosecuted against them”(Barlow, 1996).For instance, a manager who is aware of interpersonal communication skills will be able to pick on an employees attitudes and beliefs towards a designated job and being able to attune the job requirements to the preferences of the employee.In addition, understanding different models of communication enable managers to depict different messages being provided by the employee or customer and develop their communication skills.